Contact The Room

Write to the Paya Lebar control room

NEC Networks & System Integration Corporation (Singapore Branch) answers enquiries from the duty team at the console row. Tell us about the wall you have, the watch window you need, or the cut-over sitting you would like to book.

This form opens your own email application and addresses the message to customercare@nesic-ipo.com. If nothing opens, write to us directly at that address or call +14093341347.

Questions the duty team hears most

Most sittings are booked within two weeks of the integration sheet bay closing. If a watch window or a relay check run is still open, the sitting moves until those runs are closed and recorded, because we do not cut over a wall with an open question on the sheet.

Yes. Visits to the Paya Lebar room at 140 Paya Lebar Rd, #08-14 A-Z Bldg, Singapore 409015, Singapore (SG) are by appointment so that the duty engineer can walk you through the console row and the mimic board without leaving a watch window unattended. Write to customercare@nesic-ipo.com or call +14093341347 to arrange a time.

A short description of the wall you already have, the systems it connects, and the watch windows you would like to schedule. A sketch or an old sheet helps, even if it is out of date, because it gives the duty team something concrete to compare against the survey in the first review round.